311---The Squeaky Wheel Line

What is Mayor Luke Ravenstahl's Response Line - 311?
311 is the City’s phone number for government information and non-emergency services.

Why 311?
311 allows you to call one easy-to-remember number in order to receive information and access to City government services.

How does Pittsburgh’s 311 work?
311 service representatives use a state-of-the-art database of information and services about City government. 311 works closely with other City agencies to maintain the most current information possible.

When is 311 available?
All calls to 311 are answered by a live operator from 8:00 a.m. to 4:30 p.m., Monday through Friday.

How do I reach Pittsburgh’s 311:
In the City of Pittsburgh, dial 3-1-1.

Outside of Pittsburgh, call (412) 255-CITY (412-255-2489).

I hope many neighbours will consider calling or completing the online form. Online forms work well! Use them to back up your calls.